Sunday, January 03, 2016

Spirit Airlines has the worst in-flight service

A recent survey shows that Spirit Airlines is the WORST in-flight service, I sort of disagree.

I recently had the opportunity to fly Spirit when I went to visit my parents in Florida, it was my first time flying them, like Jet Blue was the first time I flew them last year when we went to Puerto Rico.

I sort of figured that Spirit would be like Jet Blue but without all the bells and whistles, I was correct.  But I wasn't disappointed, it's what I expected.

I think that air travelers expect too much from an airline.  One of the funniest things I heard while waiting at the gate for my flight was a gentleman sitting behind me saying "I like Spirit, but they nickle and dime you to death." Uhm, dude, isn't that their entire business model?

I just don't understand why someone, like him, would ride a low-cost carrier and then complain about it?  oh that's right, because he expected more.  He thought he was paying rock-bottom prices and getting top-notch service, guess he enjoys the taste of champagne but only has a beer budget.

I actually enjoyed my flight on Spirit, I got to my seat quickly because people weren't clogging up the aisle trying to shove their oversized carry-ons into too full overhead compartments, there weren't people trying to decide "oh where I can I sit but at the same time inconvenience everyone else so I can sit alone," it was actually quite pleasant.

Everyone that I encountered on both trips, were pleasant and helpful and did their jobs, oh wait, I should have expected them to go above and beyond and perhaps meet me at the gate with a bowl of warm nuts, but I didn't, and I didn't get warm nuts.  But I wasn't disappointed either.

I knew what I was getting into, I took my own entertainment, my own bottle for water, my own snack, so all I expected was someone to check my bag, someone to check my ticket, someone to explain the safety procedures to me, and someone to deliver my bag to me in the end.

I got exactly what expected.  American's are turning into a bunch of whiney children who get frustrated or upset when they don't get the treatment that they expect they should have - regardless of who they are.  It's sorta sad

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